Terms of service
Terms of Service
Last updated: August 26, 2026
These Terms of Service ("Terms") govern your use of Veloura's website and your purchase of products through our store.
By accessing our website or placing an order, you agree to these Terms.
Online Store Terms
You may only use our website and products for lawful purposes.
You may not use our website in a manner that violates applicable laws, infringes another person's rights, interferes with the operation of our website, or attempts to gain unauthorized access to our systems.
Product Information
We make reasonable efforts to display our products and product information accurately.
However, colors, appearance, packaging, dimensions, and other product characteristics may appear differently depending on your screen, device, manufacturing updates, or product variations.
We may modify product descriptions, availability, or pricing at any time.
Orders
We reserve the right to accept, reject, limit, or cancel orders where reasonably necessary, including suspected fraud, pricing errors, inventory issues, payment problems, or violations of these Terms.
If we cancel an order after payment has been received, we will refund the applicable amount.
Pricing
Prices displayed on our website are subject to change without notice.
Applicable taxes, shipping fees, duties, or other charges may be added during checkout where relevant.
Payment
You agree to provide accurate and complete billing and payment information.
Payment processing may be provided by third-party payment providers. Your use of those services may also be subject to their terms and policies.
Shipping
Shipping estimates are provided for convenience and are not guaranteed delivery dates unless expressly stated otherwise.
Please see our Shipping Policy for additional information.
Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy, subject to any rights you may have under applicable consumer-protection laws.
Accuracy of Information
We attempt to ensure that information on our website is accurate, but errors may occasionally occur.
We reserve the right to correct typographical errors, inaccuracies, pricing errors, or omissions and to update information where appropriate.
Intellectual Property
The content on this website, including our branding, logos, graphics, photographs, product descriptions, written content, designs, and other materials, belongs to Nerovia or its respective licensors and is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, sell, or commercially exploit our content without permission.
Third-Party Services
Our website may contain links to or integrations with third-party services.
We are not responsible for third-party websites, products, services, privacy practices, or content.
Prohibited Uses
You may not use our website:
- For unlawful purposes
- To violate intellectual-property rights
- To transmit malware or harmful code
- To collect information about others unlawfully
- To engage in fraud
- To interfere with website security
- To attempt unauthorized access to any system
- To engage in abusive or deceptive activity
Disclaimer
To the maximum extent permitted by applicable law, the website and its content are provided without warranties beyond those expressly required by law.
Nothing in these Terms excludes consumer rights that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, Nerovia and its service providers will not be liable for indirect, incidental, special, or consequential losses resulting from your use of the website or products.
This limitation does not apply where liability cannot legally be limited or excluded.
Indemnification
To the extent permitted by law, you agree to indemnify Nerovia against claims, losses, or expenses arising from your unlawful use of the website or material violation of these Terms.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
Governing Law
These Terms will be governed by the laws applicable to the business operating Nerovia, without limiting any mandatory consumer rights available to you based on your country or region.
Changes
We may update these Terms periodically. The updated version will become effective when published on this website unless otherwise required by law.
Contact
Questions regarding these Terms should be sent to:
Email: trynerovia@gmail.com